terms & conditions
Freight: FOB Jasper, Indiana; a packaging/palletizing
fee will be included in freight charges for on-floor loaded
orders.
Terms: Net 30 days (for approved accounts).
MasterCard, Visa, and Discover accepted.
No Minimum: We accept any size order. Orders under
$100 are subject to a handling fee of $6.00.
Credit Terms: To set up an account, simply call our
customer service department and request a credit
application or apply online (www.tdibrands.com). You
will be notified when approval has been given. Overdue
invoices will be assessed a 1.5% per month finance
charge.
Prompt and Efficient Service: Under normal conditions,
carts and non-personalized trunk liners are shipped
within 3 - 7 days. Allow 8 - 12 weeks for personalized and
custom trunk liners.
Back Orders: Items temporarily out of stock are shipped
at our discretion and according to the freight terms of the
original order. These items do not qualify for dating terms.
Returned Goods Policy: Returns are not accepted
without prior return authorization from our Customer Care
Team. The invoice number must appear on all packages.
Return merchandise must be sent freight prepaid along
Tierra-Derco International, LLC
1000 South St. Charles Street
Jasper, Indiana 47546 Want to be in the know and receive our
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with a copy of the invoice within 30 days of the invoice
date. Returns may be subject to a 20% restocking and a
repackaging fee. Items must be in saleable condition. TDI
Brands does not issue call tags.
Shortages and Damages: All claims must be made
within 10 days of the invoice date. In the case of a
damaged shipment, indicate “damaged” when signing
for the package and call us immediately for further
instructions. Keep the original carton and damaged
merchandise until claim is resolved.
Express Limited Warranty: Tierra-Derco International
warrants to the original user and consumer (“consumer”
or “you”) that any goods supplied by Tierra-Derco shall be
free from defects in material and workmanship for ONE
YEAR from the date of purchase. This EXPRESS LIMITED
WARRANTY does NOT apply where there has been a
failure of the goods due to misuse, improper assembly,
neglect, accident, or normal wear and tear.
Prices and specifications subject to change without
notice: We make every attempt to hold catalog prices
throughout the year. Due to fluctuations in international
currency and inflation, price changes may be unavoidable.
Actual color of product may vary slightly due to color
variations in the printing process for trunk liners. All
weights listed in the catalog are approximate.
p: 800.992.1220
f: 888.491.9255
www.tdibrands.com
sales@tdibrands.com
2020 Buyer’s Guide
Effective July 15, 2019
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