EXAMPLE ONLY HESS Mail that is not sorted to destination Hess Print Solutions (Mail is processed and prepared for shipment) Mail is transported to Consolidator who combines mail pallets to common USPS locations USPS discounts goes first to the local PO and then the closest USPS processing center Kent PO Cleveland Processing Hess Printing and Bindery 3765 Sunnybrook Road Post Press Operations Brimfield, OH 44240 Email: info@HessPrintSolutions.com Ph. 330.678.5868 PH. 800.678.1222 Hess Print Solutions Address File Storage and Confidentiality Dated 10/08/2012 Hess Print Solutions is updating our policy on data file management. The policy changes are intended to ensure that we conform to all nondisclosure criteria surrounding data. Additionally, the intent is to ensure that data is maintained by the mailer, themselves. This will prevent human errors that could occur when dealing with multiple client files. The policies here within are intended to streamline and fortify our handling of client data. However, many clients may be used to the convenience that came from some of our ‘looser’ policies – therefore we will provide a 30 day grace period so that clients can make any arrangements necessary to conform. 1. Data files will not be returned to the client – As part of our nondisclosure, Hess Print Solutions accepts raw data files from our clients, but will not send this data (nor the processed mail file) to any outside source. It is HPS position that because the source from which the file(s) originated from already has this data, we will not send these back to even that source; because there are too many internal staffing changes that could happen without Hess’s knowledge, jeopardizing the nondisclosure. a. Exception – Data purchased by Hess Print Solutions: If the client pays for Hess Print Solutions to provide the data and purchase the list, we can provide these lists to client upon their request. However, the request must be made at the time of purchase, and will only be sent to the FTP or email address on the purchase order. Additionally, only the raw data files that were purchased are provided. Not the “after processed” files. b. Processed Files – Files that are de-duped, coded, merged, etc. are used for mailing only and are NOT returned to the client. These processes are proprietary to HPS. These services are not currently available for purchase. If these services are needed, please work with your sales team – as these must be part of the original purchase order and cannot be sold after files are received. 2. Archiving files – Files will be held in our mainframe for 95 days after mailing. This will allow for customer inquiries and data lookup. 3. Disposal of files – all files will be deleted from the Hess Print Solutions mainframe and FTP site 95 days after mailing. Drop Ship is the process whereby the Printer (Hess) transports the mail directly to various NDC (national Distribution Centers) and SCF (Sectional Center facilities). The USPS offers discounts for the printer to handle the distribution of Standard Mail and some Periodical. Hess will evaluate the amount of mail qualifying for these facilities, compare the USPS discount vs. the cost of transportation, and determine if we can save our clients money by offering this. Drop Ship (Destination Discounts) Made Easy NDC San Fran, CA 894-895, 897, 936- 969 SCF Oakland, CA 945-948 DDU Alameda, CA 94501-94502 Drop Ship can eliminate up to 1-2 delivery days. Avg Standard Mail Nat. delivery time: 8-10 days 27
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