INFORMED DELIVERY® INTERACTIVE CAMPAIGN GUIDE
PostalOne! Onboarding & Contact Information
All mailers that wish to conduct/submit campaigns using PostalOne! are required to work closely with the
Informed Delivery Program Office (IDPO) and PostalOne! Customer Acceptance Testing (CAT) office.
The IDPO can be reached by emailing USPSInformedDeliveryCampaigns@usps.gov. This team will engage
and forward information to the PostalOne! CAT office as necessary.
PostalOne! Onboarding Check List
• Send an email with the subject line of “Company Name Interest in PostalOne! Programming” to the
email account shown above, stating your intent to start testing Informed Delivery Campaigns using
PostalOne!
• Provide point-of-contact name and phone number.
• Check to see if your organization has participated in PostalOne! CAT in the past.
o If so, please acquire the PostalOne! CAT credentials user name, password, CRID, MID, Permit
account number, and ZIP Code and proceed to Step 3 below.
o This information will be used to create Mail.dat jobs with Informed Delivery campaigns.
• If you have not conducted PostalOne! CAT in the past, start with Step 1 below to create a PostalOne!
CAT account with Permit.
PostalOne! CAT Testing Account with Permit
1. Visit the USPS Business Customer Gateway (BCG) CAT environment at https://gateway-cat.
usps.com/eAdmin/view/signin
2. Create a Business Account as follows:
o Click on Register for Free button
o Select Username
o Provide Security Information
o Provide Phone and Email Contact Information
o Provide Company Name Information with Address
When complete, BCG creates a Business account and provides a mailer CRID and MID
3. Once your CAT BCG account is setup, email us at USPSInformedDeliveryCampaigns@usps.gov.
o Send CRID, MID, Company Name, Address, and contact information for a point of contact.
o Request that a postage payment account of type “Permit Imprint” is created and activated.
o Permit should be funded with a large test balance amount, so that Mail.dat jobs with postage
and campaign data can be submitted.
Once complete, the CAT office will link the newly created Permit to the mailer test CRID.
• Once the above steps are completed then the CRID, MID, Permit account number, information can be
used to prepare and submit a test Mail.dat job with an Informed Delivery campaign to PostalOne! CAT.
• PostalOne! CAT client can be downloaded from the PostalOne! BCG CAT page (same as the link used to
register as shown above), after login.
• For questions or more information use the “Campaigns” email address shown above.
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