PAYMENT:
We accept Visa, Mastercard and Discover. C.O.D.
(US Funds). Certified check or money order is also
available at an additional cost.
DELIVERY:
Orders ship within 3 to 5 business days using UPS
ground freight or other comparable service.
AIR SHIPMENT:
Next Day Air, Second Day Air and Three Day
Select services are available upon request. These
will ship the next business day and are subject to
special handling charges. Credit card only for
air shipments. Bill to and shipping address must
match for address verification.
RETURNS:
All sales are final. Please inspect the contents of
your order immediately upon receipt of shipment.
Products may be returned within thirty (30)
days only with RMA number from Flaming River
Industries, Inc. There will be a minimum restocking
charge of 15% for all authorized returned goods.
All approved returns must be shipped freight
prepaid – COD shipments will not be accepted.
Product that has been used, cut, scratched, painted
or installed cannot be returned. Returns must
be made to the distributor where purchased.
Electronic products are non-returnable.
CUSTOM PRODUCT:
Custom production items require full payment with
order and are non-returnable.
ORDERING
Orders can be placed by calling our toll-free
number: 1-800-648-8022
Hours: 8:30am – 5:00pm EST
Orders can be placed using our toll-free,
24-hour fax order line: 1-800-243-5263
(1-800-24-FLAME)
Technical Assistance:
1-440-826-4488
WARRANTY DISCLAIMER:
Flaming River’s Limited Warranty
Flaming River warrants its products to be free
from defects in material and workmanship
for a period of one (1) year after the date of
purchase, except that: All steering columns are
warranted for a period of three (3) years from
the date of purchase. The Big Switch and Big
Switch 500 (part numbers FR1044/FR1046/
FR1047) are warranted for a period of three
(3) years from the date of purchase, provided
that it is not mounted with a steel bracket and
provided further that it is adequately protected
from environmental conditions. All electrical
products other than the Big Switch are warranted
for a period of ninety (90) days from the date of
purchase. Flaming River’s warranty liability is
limited to the replacement of defective products.
Flaming River is not liable for any labor costs
associated with any warranty claim, or for any
incidental or consequential damages. Improper
installation, abuse, racing, and/or modification of
the products voids this warranty. No warranty of
merchantability or fitness for a particular purpose
is made by Flaming River with respect to any of its
products.
Warnings and Recommendations
It is the customer’s responsibility to determine the
suitability of a given Flaming River product for the
customer’s uses. Likewise, it is the customer’s
responsibility to install a Flaming River product.
Contact the vehicle manufacturer whenever
installing a switch to confirm the appropriateness
of using such a switch and the recommended
placement of the switch on the vehicle. Use
qualified chassis specialists for the installation of
all steering related components. Be aware that the
installation of certain Flaming River products may
adversely impact a manufacturer’s warranty with
respect to certain vehicles and other manufactured
goods. Flaming River will repair or replace
any product found to be defective in material
or workmanship. Improper installation, abuse,
racing and/or modification VOID WARRANTY.
Flaming River is not responsible for any labor costs
associated with any warranty.
Note: The information contained in this catalog
is correct to the best of our knowledge and belief,
having been compiled from reliable and official
sources of information. However, Flaming River
Industries, Inc. cannot assume responsibility for
possible error.
www.flamingriver.com
/www.flamingriver.com