If a business has been Accredited by BBB, it
means BBB has determined that the business
meets BBB Accreditation Standards, which
include guidelines for ethical business
practices and a commitment to making a good
®
faith effort to resolve any consumer complaints. These businesses
have committed to the BBB Standards for Trust, eight principles
that summarize important elements of creating and maintaining
trust in business.
Address marketplace disputes
quickly, professionally and in
good faith.
Establish and maintain a
positive track
record in the marketplace.
Honestly represent products
and services, including clear
and adequate disclosures of
all material terms.
Protect any data collected
against mishandling and fraud,
collect personal information
only as needed and respect
the preferences of customers
regarding the use of their
information.
5
The Importance
of Accreditation
When a business
receives a B or
better rating,
they can be invited
to become BBB
Accredited, further
establishing their
business as an
exceptional example
of ethical business
practices.
HONOR PROMISES
BE RESPONSIVE
BUILD TRUST
Abide by all written
agreements and verbal
representations.
Approach all business
dealings, marketplace
transactions and
commitments with integrity.
ADVERTISE HONESTLY TELL THE TRUTH
SAFEGUARD PRIVACY
EMBODY INTEGRITY
Adhere to established
standards of advertising and
selling.
BE TRANSPARENT
Openly identify the nature,
location and ownership of the
business; clearly disclose all
policies, guarantees and
procedures that bear on a
customer’s decision to buy.
The 2019 BBB Accredited Businesses Directory is an atlas for
consumers who want to find the businesses who have earned
their stripes by procuring an exceptional grade and earning
the designation of BBB Accreditation.