CALLING YOUR BBB
WHEN CAN I TURN TO MY BBB?
Find A Business - BBB collects and
reports information about businesses to help you
make informed decisions before you buy. BBB
Business Reviews are FREE of charge.
Dispute Resolution - BBB acts as a
neutral third party to help settle disputes between
a customer and business. We also offer mediation
and arbitration services. We encourage you, the
consumer, to give the business the opportunity to
solve the problem.
Scam Prevention - Received a suspicious call
claiming you owe money? Unsure of an email with a questionable
attachment? Protect yourself by verifying with BBB.
The Can You Hear Me? scam was one of the biggest scams of
2017 - resulting in over 10,000 reports on BBB's ScamTracker of
circumstances where someone fell victim by simply answering their
phone. Scams are everywhere and are constantly upgrading and
changing. One of BBB's services is to keep up to date on the latest
trends and tips on avoiding these types of scams.
BEHIND THE SCENES
Investigations - In response to consumer
complaints and trends, BBB regularly conducts
a variety of investigations, often uncovering
fraudulent or undesirable business practices and
alerting the general public about them.
Advertising Reviews - Your BBB
monitors local print and digital ads, and works
with businesses to correct unfair, misleading and
unsubstantiated claims.
" I can't thank you and the BBB enough for resolving my issue. Today my
refund was posted to my account for the $2,466.30 owed. You and BBB
are awesome and amazing! I truly believe that if consumers did not have
the BBB to assist us, we would never be heard.
- WAYNE, A VALUED CONSUMER
YOU CAN CALL YOUR BBB MONDAY - 6