Sales Associates are available to take your orders Monday through Friday from 8:00 a.m. – 9:00 p.m. and Saturday from 9:30 a.m. – 5:00 p.m. EST. You may fax your order form or use our 24-hour automated ordering system after normal business hours. You may also order online anytime at www.universalcompanies.com. All orders are subject to acceptance by Universal Companies, Inc. MAILING ADDRESS Attention: Customer No.: Company: Address: City: State: Zip: Day Phone: ( ) Evening: ( ) Fax: ( ) ORDER FORM 480 UNIVERSALCOMPANIES.COM 1.800.558.5571 | YOUR ONE SOURCE SPA SOLUTION® SHIPPING ADDRESS (no P. O . B o x e s ) Attention: Company: Address: City: State: Zip: E-mail: First Order # ITEM # DESCRIPTION COLOR SIZE QTY PRICE TOTAL PRICE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Master Card VISA DISCOVER American Express Universal Partnership Card Card# Exp. Date CVV # Signature: (Required for all orders) $25.00 charge on all returned checks. SUBTOTAL Sales tax will be added to orders delivered to selected states. Shipping and handling charges are determined by the actual weight, dimensions, and destination of parcel. If paying by check, please call for shipping and handling. TOTAL To be exempt from sales tax on suggested retail items, please provide your signed Retail Sales Tax Exempt Certificate/Form with your initial order. Do you wish to be contacted prior to your order being shipped to confirm total of order, including shipping charge? (This may delay your order.) Yes No Do you wish to back-order any items not in stock? Yes No PRICE CHANGES UNIVERSAL COMPANIES RETURN POLICY • Return any product within 45 days of purchase for a prompt, courteous refund.* • Refunds less a 20% restocking fee will be issued for products returned between 45 and 90 days after purchase. • We cannot accept returns 90 days or longer after purchase. Please Note: Allow 14 days for any credit to be processed. Insure returns through the USPS or UPS for the value/purchase price of the shipment to ensure credit. Items must be in new condition, appropriate for resale. We cannot accept returns of copyrighted materials, HAZMAT items, custom orders, opened products, or equipment without a return authorization. For non-functioning equipment, contact Customer Service at 1-800-558-5571 within 72 hours of receipt of your order. There may be a restocking fee to return custom orders and drop ship items. Not all custom order or drop ship vendors accept returns. A Customer Service representative will contact the vendor for return authorization and instructions according to the vendor’s return policy. Customer is responsible for return shipping charges. Damaged Shipments Please thoroughly inspect shipments, noting damage to cartons on the freight bill. Universal Companies will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service at 1-800-558-5571 within 72 hours to report damage. Missing Items Missing items must be reported within 72 hours of delivery for a replacement by calling 1-800-558-5571. Non-Returnable Items The following items are non-returnable at any time: copyrighted materials; HAZMAT items; custom orders such as tables, bolsters, or anything requiring a color selection; items that ship directly from the vendor; and equipment without a return authorization number approval from our Customer Service Department. TO ORDER 24 HOURS A DAY, CALL: 1.800.558.5571 | FAX: 1.800.237.7199 18260 Oak Park Drive | Abingdon, VA 24210 | www.universalcompanies.com ® ® We usually hold the line on prices for the catalog year. However, sometimes our costs change after our catalog is printed, so we must reserve the right to change prices accordingly. The most current prices are reflected on our website, www.universalcompanies.com. We regret any inconvenience price changes may cause you. If the new price is not acceptable to you, you may return the product in accordance with our Return Policy below.
2016_Spa_Resource&Equip_Book
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